Privacy Policy

Last updated: May 22, 2026

This Privacy Policy explains how Shenzhen Tapyin Technology Co., Ltd., the operator and owner of the MapAnim brand, hereinafter referred to as “MapAnim”, the “Company”, “we”, “us”, or “our”, collects, uses, stores, protects, and discloses information when you use our mobile application, website, software, services, templates, map animation tools, purchase services, or related features.

MapAnim is a travel map animation app and service provided by Shenzhen Tapyin Technology Co., Ltd.. It helps users create animated travel route videos, map videos, route visualizations, and related media content.

By using MapAnim, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use MapAnim.

1. INFORMATION WE COLLECT

MapAnim may collect different types of information depending on how you use the app, website, purchase services, or related features.

1.1 Personal Information

MapAnim does not require all users to create an account or log in. However, we may collect personal information when it is necessary to provide certain services, process purchases, respond to support requests, or activate paid features.

Personal information may include:

• Email address;
• Purchase information;
• License key or activation information;
• Transaction ID;
• Support communication content;
• Device or account identifiers used for purchase verification.

We do not intentionally collect sensitive personal information unless it is voluntarily provided by the user or required for a specific service.

1.2 Photos, Videos and Media Files

MapAnim may request access to photos, videos, and other media files selected by you.

These files may be used to:

• Create travel map animation videos;
• Add photos or videos to travel projects;
• Generate video previews;
• Export final videos;
• Improve the video creation experience.

Your photos, videos, and media files are generally processed on your device unless a feature clearly requires uploading or cloud-based processing.

We do not sell your photos, videos, or personal media files.

1.3 Photo Metadata and Location Information

When you import photos into MapAnim, the app may read metadata associated with those photos, including location information, date, and time, if such metadata is available.

This information may be used to:

• Automatically generate travel routes;
• Place trip points on a map;
• Sort photos by time or location;
• Create animated travel route videos;
• Improve route visualization and map animation features.

MapAnim does not continuously track your real-time location in the background unless a specific feature requests location permission and you explicitly allow it.

You can control photo, media, and location permissions through your device settings.

1.4 Route and Project Information

When using MapAnim, you may create or edit route data, map points, project files, video settings, and animation preferences.

This may include:

• Start points and destination points;
• Route paths;
• Map styles;
• Vehicle or travel mode selections;
• Animation settings;
• Export settings;
• Saved project information.

Such information is used to provide the core functionality of MapAnim.

1.5 Purchase and Subscription Information

MapAnim may offer paid services, including subscriptions, one-time purchases, premium templates, export features, licenses, credits, activation keys, or other digital services.

Purchase information may include:

• Purchase status;
• Subscription status;
• Product type;
• Plan type;
• Renewal status;
• Purchase channel;
• Transaction ID;
• License key;
• Email address used for website purchases;
• Payment verification information.

We do not directly collect or store your full credit card number or full payment card information.

1.6 App Usage and Diagnostic Information

We may collect non-personal or diagnostic information to improve the app and website.

This may include:

• App version;
• Device model;
• Operating system version;
• Language settings;
• Feature usage;
• App screens viewed;
• Crash reports;
• Performance logs;
• Error logs;
• Export success or failure status;
• General usage statistics.

This information helps us improve stability, fix bugs, understand feature usage, and enhance user experience.

2. HOW WE USE INFORMATION

We may use collected information for the following purposes:

• To provide, operate, and maintain MapAnim;
• To create travel map animation videos;
• To process photos, videos, routes, and project files selected by the user;
• To generate map routes and animation effects;
• To save and manage user projects;
• To export videos;
• To process purchases, subscriptions, licenses, and premium feature access;
• To verify payment status;
• To provide customer support;
• To respond to user inquiries;
• To improve app performance and user experience;
• To analyze app usage and feature performance;
• To detect, prevent, and fix technical issues;
• To prevent fraud, abuse, or unauthorized access;
• To comply with applicable laws, platform rules, and legal obligations.

3. PURCHASES, SUBSCRIPTIONS AND WEBSITE PAYMENTS

MapAnim may provide paid services through different purchase channels, including but not limited to:

• Apple App Store;
• Google Play;
• The official MapAnim website;
• Other authorized payment channels.

3.1 Apple App Store Purchases

If you purchase MapAnim services through the Apple App Store, payment, billing, renewal, cancellation, and refund processing are handled by Apple according to Apple’s own terms, privacy policy, and payment rules.

MapAnim may receive limited purchase verification information from Apple to confirm your entitlement to paid features.

3.2 Google Play Purchases

If you purchase MapAnim services through Google Play, payment, billing, renewal, cancellation, and refund processing are handled by Google according to Google Play’s own terms, privacy policy, and payment rules.

MapAnim may receive limited purchase verification information from Google to confirm your entitlement to paid features.

3.3 Website Purchases

MapAnim may also provide purchases, subscriptions, licenses, activation keys, credits, or other paid services through the official MapAnim website.

If you purchase through our website, your payment may be processed by third-party payment providers, such as Stripe or other authorized payment processors.

For website purchases, we may collect or process information such as:

• Email address;
• Purchase plan;
• Payment status;
• Subscription status;
• Transaction ID;
• License key;
• Activation status;
• Billing-related information provided by the payment processor.

We use this information to:

• Process your purchase;
• Activate paid features;
• Verify your license;
• Manage subscriptions;
• Provide customer support;
• Prevent fraud and payment abuse.

We do not directly store your full payment card information. Payment information is handled by the applicable third-party payment provider.

3.4 Refunds and Cancellations

Refunds and cancellations depend on the purchase channel.

For Apple App Store purchases, refunds and cancellations are handled by Apple.

For Google Play purchases, refunds and cancellations are handled by Google.

For website purchases, refunds and cancellations may be handled by MapAnim or the applicable third-party payment provider according to the refund policy presented at the time of purchase.

4. INFORMATION SHARING AND DISCLOSURE

We do not sell, rent, or trade your personal information.

We may share limited information only in the following situations:

4.1 Service Providers

We may share information with trusted third-party service providers that help us operate, maintain, analyze, or improve MapAnim.

These providers may include:

• Payment processors;
• App stores;
• Analytics providers;
• Crash reporting providers;
• Cloud service providers;
• Customer support tools;
• Map service providers.

These service providers may only process information as necessary to provide their services to us.

4.2 Legal Requirements

We may disclose information if required to do so by law, regulation, court order, legal process, or government request.

4.3 Protection of Rights and Safety

We may disclose information when necessary to protect the rights, property, security, or safety of MapAnim, our users, or others.

4.4 Business Transfers

If MapAnim is involved in a merger, acquisition, asset sale, financing, restructuring, or similar business transaction, user information may be transferred as part of that transaction.

5. THIRD-PARTY SERVICES

MapAnim may use third-party services to provide app functionality, analytics, crash reporting, payments, maps, hosting, or customer support.

These third-party services may collect and process information according to their own privacy policies.

Third-party services may include, but are not limited to:

• Apple App Store;
• Google Play;
• Stripe or other payment processors;
• Firebase;
• Google Analytics for Firebase;
• Firebase Crashlytics;
• Map service providers;
• Cloud hosting providers.

MapAnim is not responsible for the privacy practices of third-party services.

6. DATA STORAGE AND SECURITY

We take reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

User-created projects, imported media, exported videos, and route data are generally stored locally on your device unless you choose to export, share, back up, sync, or upload them through a specific feature or third-party service.

However, no method of electronic storage or Internet transmission is completely secure. Therefore, we cannot guarantee absolute security.

You are responsible for keeping your device, account, purchase credentials, license key, and exported files secure.

7. DATA RETENTION

We retain information only for as long as necessary to provide the Service, manage purchases, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Different types of information may be retained for different periods:

• Local project files may remain on your device until deleted by you;
• Purchase records may be retained as required for billing, tax, fraud prevention, or legal purposes;
• Support emails may be retained for customer service and dispute resolution;
• Analytics and crash data may be retained for app improvement and technical diagnostics;
• Temporary files may be deleted automatically after a certain period.

You may delete local app data by deleting projects, clearing app data, or uninstalling the app, depending on your device settings.

8. USER RIGHTS AND CHOICES

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

• Access information we hold about you;
• Request correction of inaccurate information;
• Request deletion of certain information;
• Object to or restrict certain processing;
• Withdraw consent where processing is based on consent;
• Request information about data processing;
• Manage or cancel subscriptions.

You can also control app permissions through your device settings, including:

• Photo access;
• Media access;
• Location access;
• Notifications;
• Tracking or analytics permissions where applicable.

For privacy-related requests, you may contact us at:

[email protected]

9. CHILDREN'S PRIVACY

MapAnim is not intended for children under the minimum age required by applicable laws.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us at:

[email protected]

We will take appropriate steps to delete such information if required.

10. INTERNATIONAL DATA TRANSFERS

Depending on the services used by MapAnim, information may be processed or stored in countries or regions outside your country of residence.

By using MapAnim, you understand that information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.

We will take reasonable steps to protect information in accordance with this Privacy Policy and applicable laws.

11. USER CONTENT

You retain ownership of photos, videos, routes, project files, generated videos, and other content that you create, import, or export through MapAnim.

MapAnim does not claim ownership of your user content.

However, to provide the Service, MapAnim may need to process, render, preview, store, or transmit user content as necessary for features such as:

• Route generation;
• Map rendering;
• Video preview;
• Video export;
• Project saving;
• Customer support.

You are responsible for ensuring that you have the legal rights to use any photos, videos, music, routes, logos, trademarks, or other materials used in MapAnim.

12. COOKIES AND WEBSITE TECHNOLOGIES

The MapAnim website may use cookies or similar technologies to provide website functionality, process purchases, analyze website traffic, remember preferences, prevent fraud, and improve user experience.

Cookies may be used for:

• Website operation;
• Payment checkout;
• Purchase verification;
• Analytics;
• Security;
• User preferences.

You may control or disable cookies through your browser settings. However, some website features, including checkout or license activation, may not function properly without cookies.

13. DO NOT TRACK

Some browsers offer a “Do Not Track” signal. Because there is no common industry standard for responding to such signals, MapAnim may not respond to “Do Not Track” signals at this time.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.

We may also notify users through the app, website, email, or other appropriate methods if the changes are significant.

You are advised to review this Privacy Policy periodically. Changes become effective when they are posted.

15. CONTACT US

If you have any questions, concerns, requests, complaints, purchase-related inquiries, or privacy-related inquiries, please contact us at:

Company: Shenzhen Tapyin Technology Co., Ltd.

Brand / Service: MapAnim

Email: [email protected]